We signed up for Westgate Timeshare in July 2021. I am a retired veteran who served for my country in wartime, and I cannot believe that Westgate Resorts would go through such great lengths to prey on vulnerable older adults. We cannot afford to pay a predatory company any longer and we stopped making payments. We have received little of nothing in return for this investment. We are demanding the termination of this contract on the grounds that they presented the product to us using deceitful methods, dishonesty, and high pressure. We traveled to Westgate Resort in Florida in July 2022, expecting to stay in one of the new units that they said was our address for the resort. It was shown to us during our first visit. Oh, how wrong we were. The unit we stayed in was DISGUSTING! We stayed on an older unit that has filthy floors and an unusual smell permeating throughout the hallways. On top of the horrific quality of the rooms, we were again, required to attend yet another meeting to sit down to discuss our contract. At this required meeting, they pressured us to purchase new larger units. We informed them that we are not staying in the new unit we're supposed to stay in. They were rude and indifferent about the complaints we had about our room, which just underscores how little this company cares about its paying customers! We strongly encourage EVERYONE to avoid Westgate Resorts at all costs! Sincerely, Kevin Chapman
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