westgateresorts.com

1.6
1.6 Based on 518 reviews

...

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Israel
Deceptive advertising on RCI

Deceptive advertising on RCI. Very rude manager at Westgate Lakes resort in Branson, MO. They state on RCI they are pet friendly, but when you call its only for dogs or small horses??? Our small bird with clipped wings which resides in a small carry cage was unwelcome at this resort but has been welcome and no problem at any other pet friendly resort on RCI. The manager didn't care that their ad on RCI didn't specify 60 lb dogs or small horses as the only pets they'd accept and didn't care if we could not get our money back because they didn't specify these facts on their site. Avoid these people. If they are not specifying these details, you know there are others they are hiding. And, they clearly don't care if they ruin a family vacation and cost people points and exchange fees they cannot get back.

1
Date of experience: May 03, 2023

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