westgateresorts.com

1.6
1.6 Based on 518 reviews

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Carolina H.
Westgate Resorts = No accountability

Westgate Resorts = No accountability, no honor, intentional deception, manipulation, and greedy salespeople. I fell for the scam but realized it quickly. 7 days post-purchase I called to cancel the contract, knowing full well the State of Tennessee provides a 10-day cancellation period. Instead of honoring my legal right, they refused any cancellation assistance and immediately went into sales-mode. Little did I know at the time, this was a stall tactic to get me past the 10-day period. While my story sounds pretty close to everyone else’s on this site, I’ll tell it anyway. The 45-minute meeting lasted 5 HOURS. This time was mostly spent being spoon-fed information that was tactically given to manipulate a sale. It’s not just the salespeople, the supervisor, manager, and quality assurance people are all in on the scam too. I was told that what I was buying is a deeded property yet there is no guarantee that I can even use it! During the paperwork portion, everything was so rushed and the most important information in the documents was glossed over, like the rescission period. I also wasn’t given an opportunity to review the financial aspects and found out later that once interest is factored in, I am paying about double what I agreed to. This is what you can expect from Westgate!

1
Date of experience: Sep 12, 2022

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