Westgate only cares about money and not the wellness of their customers. They have been ignoring me and not remotely empathetic of my concerns about their company. They seem to have lots to hide as well. If they had nothing to hide, why did they rush us through the signing of our contract? Why did they conveniently fail to disclose the important facts of owning a timeshare? If this company has nothing to hide, they will not mind responding to me, in writing of course because I can no longer trust anything they say. They have betrayed my trust and cheated me and my late husband out of $20,000 plus interest, as well as a never-ending black hole of fees. We got into our first contract with Westgate when we purchased a week at their resort for $795.00 We came back in 2017 and were scammed into purchasing a timeshare week with promises of endless vacations, bonus weeks that we could sale for a profit. We were promised getting paid for referrals, we sent friends and family and never got a penny. When we came back in 2019 to use our week, we were invited to the premium breakfast again, and were scammed into purchasing the other half of our apartment. They got us into a new contract, a new mortgage at a interest rate of 17.99% The biggest hit for me was that, when we got into both contracts we purchased mortgage insurance. When my husband passed away in 2020, I sent a claim to the insurance company, and their answer was that the only one covered in the contract was me. How come there were three owners who signed those contracts, me, my husband and my daughter and the only one covered was me!! That was the last straw. I called them, explained the situation, asked them if I they could buy back the properties, I did not care the money I already lost, I just did not want the compromise. They would not help. When you purchase a house and the bank has a mortgage on your house, they can foreclose on the house. Why these timeshares are not the same? When you purchase a car, and cannot pay for it, the car is taken back. Why can Westgate take the property back? Because the property is not yours, it is a lie!! Please do not get into this scam anymore. There should be a law that reviews these scams. What they are doing to people is criminal.
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