When making reservations for the Las Vegas location of Westgate Resort and Casino, we were told our stay will be 1/2 price if we sit thru timeshare sales pitch. We were told would only take 60 - 90 minutes and no pressure. We were told it is a real estate investment, we could easily sell if we decided to, we could rent out our timeshare and make lots of money (the sales rep said he had 2 timeshares and has made over $400k this year - why was he pushing 70, still working, and wearing cheap jewelry???), maintenance fees would not go up and HOA fees would stay same. Plus my husband looked at reviews on line and read all the horror reviews. The same lies told to them were told to us. We decided this wasn’t for us. Since we were not buying, we were kept hostage and pressured for almost 5 hours. The initial price was $60k and after several price changes went down to $7k. The last cow sent to pressure us was very rude and inappropriate. She angrily accused us of not letting her do her job. We finally got angry, stood up and our voices were raised. People started looking and that was the only reason we were finally allowed to leave. As we were leaving we demanded our room discount. We got our discount and filed a complaint.Besides that nightmare, we were given a room that was already occupied, our room was in poor condition. The shower didn’t work; the veneer on the bathroom cabinet was peeling and hanging and there was veneer pieces on the floor. The room decor was outdated, poor lighting, and looked like a pimps bedroom (very large black leather diamond tuck bench and red leather diamond tuck couch, black shade on all lamps, large black headboard, etc), and it had a bad smell. The whole 19th floor smelled. Our stay was from 9/23/22 to 9/25/22. The sales pitch was on 9/24/22. The box below for “date of experience” won’t let me put in the correct date. I put in 9/24/22 but it keeps changing date to the 23rd. Three hundred dollars a night and not even on the strip and in poor condition, very few eateries, small casino, I could go on and on. Do Not Stay here or fall for the schpeel for 1/2 price to attend a sales pitch. NOT worth it. This hotel is a dump.
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