I have owned a timeshare with Westgate for 35 years and I am finally beyond fed up. The customer service has never been good, but since I bought my last timeshare, it’s been far worse. The staff is demeaning when you decline presentations and updates. When you do go, its hours and hours of lies and misinformation. Over the years, I found that their “partnership” with Disney does not exist, it’s cheaper to stay at Westgate as a non-owner, financial obligations are never presented properly, maintenance fees rise yearly, and then some. Had I known I could never give the timeshares back, I would have walked away long ago. The salespeople will tell you anything to make a sale. Buyer beware!
Claim your business profile now and gain access to all features and respond to customer reviews.