Westgate Resorts Smokey Mountain in Gatlinburg TN completely took advantage of us by luring us into a timeshare sales presentation with free gifts & breakfast. Little did we know they were going to trap us there for several hours, with high pressure sales, and manipulate us into a timeshare that we could not afford. We literally told them “NO” over 5 times and every time they magically lowered the purchase price. We were tired and our kids were hungry. We tried to leave several times, but they keep insisting we stay and consider their offer. They lied to us about all the benefits of buying the timeshare and prepaying for all our family vacations. They promised our children could enjoy this timeshare for years to come but failed to inform us they would be responsible for paying fees for the rest of their lives. They never explained the reoccurring and increasing annual maintenance fees. They promised access to hotels all over the country, access to Disney hotels/resorts, tax deductions for our TS, and the ability to trade our week with other members. All of this was false!! When we returned home, we realized what a huge mistake we made. They never disclosed the rescission period we had to cancel the contract which we only found out about after the fact. Our experience with Westgate Resorts has been a nightmare. We do not recommend anyone to visit their resorts. It is nothing more than a complex web of phony, misleading and dishonest sales practices.
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