westgateresorts.com

1.6
1.6 Based on 518 reviews

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Calmement77
Vacation Scam. Run Away Do Not Do It!

Just walk away if Westgate Resorts ever offers you a $100.00 weekend to attend their sales presentation. Our nightmare began in 2016 when Westgate Smokey Mountain Resorts offered us a 3-day getaway to Gatlinburg while shopping at Bass Pro Shops. We were not in any financial position to purchase a timeshare and we made that clear, but they insisted “it didn’t matter” and they would help us get approved. They threw every gimmick and bogus sales pitch at us to intimidate, and pressure us into signing a contract. They told us we were going to save A LOT of money on all our future vacations and never have to book hotels again for our family. Sadly after 4 hours of constant pressure we purchased a TS and thought maybe we would enjoy the resort. They advised we could pass on the timeshare to our children for them to enjoy, but we are only passing on financial debt. We visited the resort twice and both times the experience was horrible! The reservation making was difficult, and we think the resort was renting our timeshare like a hotel room. We even tried to cancel our contract after a wildfire destroyed over 70% of the Smokey Mountain Westgate Resort and they heartlessly denied our request. Stay far away from Westgate Resorts!

1
Date of experience: Jul 10, 2022

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