This is a total scam! We thought we bought 8 days/7 nights and paid extra to book during peak season. When we called to book the vacation, we were told that we had 5 days/4 nights only. The guy who sold us the 8 days is not answering my emails nor is his supervisor. After arguing with everyone there was to speak with, we did not get our 8 days! We tried to book the 5 days, but they did not have any openings for the dates we wanted. We called back and tried to book another date for the next summer. We were told that we cannot book more than 11 months in advance. We called back and tried to book another date (5 months out) - no openings! Needless to say, they are a total ripoff. Trying now to get our money back. I've been on hold for more than 15 minutes. No one will give me their information (employee ID). Can't get a supervisor to speak with me. The lady I spoke with was very nice, she put us on a "priority waiting list" for the dates we requested. Guess I'm not getting my money back! I can't believe we fell for this BS! DO NOT use this company!
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