westgateresorts.com

1.6
1.6 Based on 518 reviews

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Gertrude Sanders
Bad Westgate Time share experience

In August 2018, we were vacationing in Las Vegas and attended what was supposed to be a 90-minute timeshare presentation at MGM Grand…it ended up taking three hours. Two representatives kept asking if we wanted to buy, but we declined. It was a high-pressure pitch and we ended up purchasing a two-bedroom villa. There was no financing, just a down payment and a monthly payment on the mortgage as well as annual maintenance fees, however the RCI fees were never discussed along with several other non-disclosed fees. We were told that this timeshare could be passed down to our children, but we found out later that they would be responsible for the annual fees, which constantly increase. Our salesperson also told us that we could sell it if we wanted. This was completely believable at the time because they said they were selling us a traded in unit from someone who no longer wanted to be an owner. We’ve recently learned that timeshares have no resale value and there is no buyback program through Westgate, hence this negative review.The salespeople were aggressive, unrelenting, and untruthful. We never planned on buying in to a timeshare and haven’t even booked a single vacation yet BECAUSE NOTHING IS EVER AVAILABLE. Don’t believe anything they tell you. Everything we were told was a lie!

1
Date of experience: Sep 04, 2021

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