westgateresorts.com

1.6
1.6 Based on 518 reviews

...

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Lilly Coleman
ILLEGAL SALES PRACTICES

ILLEGAL SALES PRACTICES. If I had to describe my experience with Westgate Resorts, those are the words I would use. A meeting that was only supposed to last an hour ended up ending after 4 LONG HOURS OF HIGH-PRESSURE SALE TACTICS. My husband and I needed a vacation and sitting in a room listening to someone try to sell us something was not the way this was supposed to go. We were so mentally drained by the end of this that we accepted the last offer that came to the table. That’s the only way we were going to be able to leave and salvage the rest of our vacation. The paperwork that came after we said yes was breezed over which was odd seeing that they just took 4 hours pitching this to us. When we FINALLY left, we felt very uneasy. We tried to contact the salesperson MULTIPLE TIMES with no success, to later find out the person didn’t work there anymore, at least that’s what were told. When were finally able to get some real details, it was too late. They wore us down until we said yes and then disappeared conveniently during the cancellation period, so we were locked in with no way out.

1
Date of experience: Jul 16, 2021

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