“WELL IT SOUNDS LIKE THE SALESMAN LIED TO YOU.”Words straight out of a Westgate employee’s mouth, when I recently attempted to book 4 rooms for a vacation using our 2019 weeks. I was told they were my ownership was very low priority and Branson had no weeks available for the entire year! I kindly explained to them that in 2020 I was promised that they would reactivate 2018 and 2019 weeks plus the 2 weeks we had left in 2020 and they would hold the same priority as 2021 weeks because they went unused due to unavailability. All while our maintenance fees continue to rapidly increase! When we started this in 2008, we had 3 weeks with maintenance fees at $700 a year and now with 5 weeks EVERY OTHER YEAR our fees have skyrocketed to over $1,700 a year plus a $100 surcharge if you want to break up your years. No such fee was EVER brought up during the sales pitch. I am appalled at the amount of unprofessionalism this company displays! WARNING WESTGATE DOES NOT KNOW THE DEFINITION OF MORALS OR ETHICS!
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