DON’T FALL FOR THE “YES, I want to save up to 40% by taking a resort preview”, when booking a stay with Westgate resorts on their website. My girlfriend and I opted for the discounted rate if we sat through a 45-minute presentation. 45-minutes TURNED into 4 hours! That was the first LIE! When it came to the sales pitch after hearing all the great things that our money could buy with this “investment”, we politely declined and explained it was something we could not afford right now. He came back with counteroffers 3 TIMES and all 3 times we declined. You would think, third times a charm, but here comes this guy’s manager with what he referred to as a “deal of a lifetime”. We were so exhausted and hungry at this point we wanted to make it STOP!! We ended up making the purchase as we saw that as our only way out the door. We liked the room they sold us and again they made it seem like were going to have all these perks and amenities no one else was going to have access to unless they were VIP. That was the second LIE!! When we FINALLY were able to book our stay after several failed attempts, we were given a subpar room that was not as nice as the room they sold us at the presentation. That was the third LIE!!! We purchased our timeshare unit from someone that had “sold theirs back” to Westgate, so when we asked if we could sell ours back, they said that wasn’t possible. That was the fourth LIE!!!! They lied to me about the EVERYTHING! The whole purchase process was grueling, misleading and outright torture and now we’re stuck with it!
Claim your business profile now and gain access to all features and respond to customer reviews.