I purchased a package in the beginning 2020. All hell broke loose with COVID and no one was traveling anywhere. I received a postcard reminding me to call and book my package before it expires. I called today to find out that my $99 package was expired and that they would reinstate my package for the low low price of $75.... Literally EVERY SINGLE COMPANY from Delta to Hilton to Marriot has give at least a one yr extension on any of their programs/packages. I expressed my concerns to the robot like employee that I was speaking to and guess what?? Too bad so sad lady "byyyyeeeee"... CLEARLY this company has absolutely zero customer service intentions. Are they really selling so many timeshares that they can afford to alienate a potential buyer? SHAME SHAME SHAME
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