westgateresorts.com

1.6
1.6 Based on 518 reviews

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Sam Fisher
Westgate Resorts

Westgate Resorts? You mean soulless animals that only care about money? Clearly, I am not a fan of theirs. I cannot stand their slimy sales tactics.I booked a really cheap vacation with the requirement of going to a sales presentation. When I got there, I was surprised to find hard plastic chairs, which I was forced to sit in for several hours. I patiently sat through the presentation that was supposed to be about 90- minutes. The salespeople kept offering deals, I’d say NO, and they’d swap out salespeople. Over and over. All of them used the same lies and were extremely rude when told NO. When the salespeople learned that my husband and I were actually separated, they used this as a tactic against us and even told us not to disclose the separation when signing the contract because it would affect the financing. The promise that Westgate would take back the timeshare if we changed our minds was a blatant lie. They do NOT take any timeshares back from owners. The staff left out vital financial information, so neither of us knew what we were paying until being surprised with bills, which were considerably more than disclosed.This whole situation has been an absolute nightmare and they will not let us out even after their dishonesty!!! I guess I should not be surprised. I hope no one reading this gets in to bed with this company because you will regret it.

1
Date of experience: Jan 31, 2022

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