westgateresorts.com

1.6
1.6 Based on 518 reviews

...

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Bobbi Adams
Held Hostage

My friend and I were looking for an investment opportunity in Branson. Westgate Resorts were very welcoming and had a great presentation. I think given some time to think it over we would have bought in but when we decided not at this time we were held hostage (until a Manager could sign off on our paperwork) we kept telling Jason (our salesperson who was so arrogant and just plain not nice to us once we said no) that we were not interested at this time. He asked every question why we wouldn't buy right then and there that moment (undue pressure) I finally told him we were done and leaving with or without his Manager sign off. Then La'Ra came over and tried to make us see why they were the very best and once again we told him we couldn't join at that time and to please sign off so we could leave. He scribbled on our paperwork and we started to go out the way we came in and he said oh no you go out the back door and go around to the front desk. It is very ironic they all preached great customer service but treated us poorly. If I do decide to join Westgate, Jason and La'Ra will NOT be my salesperson. What a horrible experience.

1
Date of experience: Dec 18, 2021

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