westgateresorts.com

1.6
1.6 Based on 518 reviews

...

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Cosmo
Westgate Resorts

Westgate Resorts, where is your integrity? My husband and I were targeted by one of your salespeople in Myrtle Beach. We are seniors and my husband has Alzheimer’s but still your company convinced us to go to a sales presentation in exchange for a breakfast buffet and a weekend stay. When your sales agent met with us, he told us that someone just turned in their timeshare and there was a “great deal” and that we needed to decide fast, or we would lose out! He pointed around the room and said anyone of these people could take this amazing deal right from underneath you. They said maintenance fees would ONLY be $500 a year and now they’ve almost tripled. That was a lie! The maintenance fees have gone up EVERY YEAR. The deal was we could vacation in Myrtle Beach each year because it’s close to our home and we are not at an age we can travel too far. We couldn’t use our weeks in Myrtle Beach, so we had to settle for Turkey Lake, FL. We pay $1,354 per year in maintenance fees but you’ve closed all the amenities and you most certainly are not doing any upkeep on the resorts. Westgate misrepresents what they offer and commits ELDER ABUSE. Our health is diminishing, and you have stolen our Golden Years and dreams of vacationing in Myrtle Beach which is what you promised us!

1
Date of experience: Nov 15, 2021

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