westgateresorts.com

1.6
1.6 Based on 518 reviews

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Bubba S.
IF I could give less stars I would

IF I could give less stars I would..Last July, we were visiting Disney World when a Westgate representative approached us and offered us a $100 gift card if we attended a sales presentation. We tried to decline many times, but the representative was very pushy, and our children were restless, so we agreed. We did find it odd that they forced us to put down a cash deposit to go on a tour of their resort. Upon arrival, we were assured that this would only take 90 minutes and offered to take our children into another room “to play”. This made us extremely uncomfortable, and we informed the staff that we would only stay if our children could stay with us. In hindsight, we should have just walked out of their office at that point. Instead, we were subjected to over six hours of intense sales pressure. We kept trying to tell the staff that we were not interested, but they would not listen! We finally agreed to the smallest package we could just so we could leave and enjoy our vacation. Since that day, we have been able to use this once, which included an “owners update meeting”. This was just a guise for ANOTHER extremely long, high pressure sales situation. We were told that this would allow us to use this purchase as an investment property that could be rent out. This has NEVER been true! This company is awful!

1
Date of experience: May 18, 2021

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