westgateresorts.com

1.6
1.6 Based on 518 reviews

...

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PC77
Stay away!!

In 2018, Westgate contacted us and offered us a discounted vacation if we were to attend a 90-minute sales presentation during our trip. We were told that this had to occur within the first 2 days our trip, which seemed odd to us at the time. Now we know that this was purely so that they can avoid people having the time to read the paperwork within the cancellation period! This presentation lasted far longer than the promised 90-minutes. Our children were understandably getting very restless after the 90-minutes were over and the staff told us that they would send them over to some unknown play center. We found this suggestion incredibly rude and concerning as we do not leave our children alone with strangers. Finally, we agreed to this purchase because we believed that this was a tax benefit and a real estate investment that we could pass down to our children. This could not be more untrue! All we would be passing down to them would be debt and headaches! We have tried to call Westgate and get assistance as we are going through a divorce and can no longer afford this, but they are the most unhelpful people we have ever come across! Do not trust them!

1
Date of experience: Apr 27, 2021

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