My experience with this company has been bad from the beginning. When I first met with their representatives, it was a very high-pressure situation. Many times, I asked for time to go home and sleep on the decision, but they told me that this was not possible. This pushed me into making a decision that I was not comfortable or ready to make. The first time I used this membership, I was sent to an owner update meeting where I was told that there was a mistake made on my original contract and that the only way to correct this was for me to upgrade. Westgate calls me constantly to try and get me into another meeting; yet, when I have contacted customer service for assistance, they are unwilling to help me. This is the worst customer service I have ever experienced; they have exploited me due to my disabilities, they don’t return calls, and they lie and mislead you every step of the way.
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