westgateresorts.com

1.6
1.6 Based on 518 reviews

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Lorna W.
We first visited the Westgate Lakes…

We first visited the Westgate Lakes property in Orlando because we were gifted a trip by our daughters. While we were there we were told to attend a one-hour meeting to learn more about ownership with their company. No matter how many times we told the staff during this meeting, which was far longer than one hour, that we did not want to make a purchase because we were on the verge of retirement, they kept pushing. After 4 hours, we felt that we had no choice but to accept one of the offers and give into their demands. When we returned home, we discovered that we did not own at the Lakes property, but that the staff had switched our purchase to the Westgate Palace location without our knowledge or consent. What kind of company does this? Six months after this purchase, my wife became very ill, and we can no longer afford this added expense. When i called to explain the situation, they showed absolutely no sympathy for our situation and told me there was nothing they could do and that we are stuck with this purchase. This is ridiculous!Henry R

1
Date of experience: Mar 16, 2021

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