westminstercollection.com

3.8
3.8 Based on 468 reviews

Historic commemorative coins, stamps and collectables honouring the nation's most important events and anniversaries....

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Lisa Derbyshire
Do not buy unless you want to be unwillingly signed up to a subscription then belittled and talked d

Do not buy any of the introductory offers unless you are willing to be unknowingly signed up to a monthly subscription. Even then when you cancel they continue to send you letters telling you you owe money and further items you have not ordered. The subscription is not clear especially when clicking from an advert on another site. It’s clear from this companies reviews alone that a lot of people are being roped into these ‘subscriptions’ so it is clearly not easy to see and opt out of. Will never use this company again. When you call you are greeted with complete apathy , rudeness and a complete like of good customer service. Quite honestly the worst customer service agent I have ever dealt with. If someone calls already upset about something the right attitude isn’t to argue, patronise and talk over them. Asked to make a complaint this was initially refused telling me you can’t make a verbal complaint. I suggest you look up consumer law. Ended up on multiple holds because I couldn’t speak to a manager and then had to sit and wait for her to type a letter because I did not trust she would do what she was saying due to her extremely poor attitude. I have family members who regularly buy from here who won’t any longer. AVOID

1
Date of experience: Dec 11, 2025

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