I feel completely misled by Westminster Collection. I responded to an advert that simply said “just pay P&P,” which I assumed was the same kind of free offer I’ve had from other companies like Gruum or Red Carpet Jewellers. Nowhere was it made clear that this was actually a subscription. Without my knowledge, they signed me up and took the first installment of £22.98. To make matters worse, they have refused to answer my emails, have not refunded me, and have left me out of pocket without any explanation. This practice feels deliberately opaque and frankly quite nefarious. I would strongly caution others to read the fine print very carefully before engaging with Westminster Collection. My next steps are to contact Trading Standards through my local council and escalate the matter to the Competition and Markets Authority (CMA), who regulate unfair trading practices.
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Historic commemorative coins, stamps and collectables honouring the nation's most important events and anniversaries.
