I ordered a poppy one pound coin, when the letter was delivered,it was already open and the coin missing. I emailed Westminster collection to ask for assistance to how I resolve the matter with royal mail and they sent out a new coin but also by first class, I received the coin this time and really happy how the dealt with it. There was also a letter explaining that they were sorry and that they have contacted royal mail and I may hear from them.
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Historic commemorative coins, stamps and collectables honouring the nation's most important events and anniversaries.