I ordered a Westmore Beauty product from a facebook add. I received it, I immediately tried it under my eyes where it was sold to smooth fine lines. It balled up and didn't soak in. I called Westmore Beauty the same day I received the product. Waited about an hour and finally spoke with Glenda. She told me "no need to send back, the purchase price would be refunded to my credit card in 7-10 business days". It wasn't ever credited, so I started a claim to dispute the charge with my cc company. Westmore challenged the claim saying I received the product and didn't return it to them within the return window. DO NOT PURCHASE FROM WESTMORE! their product is crap, their customer service is worse and their money back guarantee is fraud!Edit: how does this company have a 2.8 trustpilot rating when there are three 1 star ratings?!
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