Absolutely atrocious! I opened up Westpac Choice Youth and Westpac Bump Savings Accounts (admittedly on 31 Jan 2026 - the last day of a $50 promotion). Sign-up was fairly straightforward - name, DOB, ID verification, contact details, etc.When we tried to register for online banking, the website continually errored, saying we needed to call Westpac or download the app, LOGIN, and then call securely via the app. HOW STUPID! I called via the conventional phone, was on hold, then got disconnected, as the automated voice recording said that calls about login issues should be done via the app or via an online link! DUMB! I ultimately opened up an account with another bank. That worked.
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Westpac is Australia's First Bank with a range of innovative financial packages to suit your needs. This leading Australian bank offering online banking, home loans, mortgages, investment loans, personal finance, everyday transaction accounts, savings accounts, bank accounts, overseas services