My experience with Alexxa at West School of Motoring was extremely disappointing and easily the worst I have had with a driving instructor.
During lessons, she was frequently on her phone, which felt unprofessional and distracting. Her teaching style was condescending and unmotivating, often using sarcasm rather than encouragement. Instead of building confidence, it consistently did the opposite.
Communication was also an issue. Instructions were often whispered and, combined with her accent, difficult to understand at key moments. When I did not know something such as a show me tell me question, I was made to feel uncomfortable rather than helped.
The most concerning issue occurred one week before my test. Despite knowing my test date well in advance, she refused to let me use her car, stating that she did not want a fail on her record. I went on to pass my test regardless, but this decision caused unnecessary stress and cost me over £400 to arrange another car at the last minute.
Overall, the lack of professionalism, support, and judgement made this a very poor experience. Learners deserve better guidance during such an important process.
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Learn to drive with Wests School of Motoring, we are an independent Driving School based in Romford, offering affordable one to one lessons that are tailored to your individual needs. Very high pass first time pass rates. Pupils achieve the highest standard needed not only to pass the driving test but to “drive safely for life”.
