This company literally stole my money. I requested a return because the boots didnt fit and had a weird plastic smell. The company asked me for photos of the boots to make sure the bottoms weren't used and said for me to ship them back and provide them a tracking number. Easy, right? I provided the tracking info and messaged them 2 days after it was delivered back to them to ask about my refund. After several unanswered emails, they quit responding once I shipped the boots back. I receive an email stating they weren't going to refund me because I didn't ship them like they said? What does that even mean? I have emails from the company stating how to ship them back, even got a thank you for providing the shipping information and we will email you when we issue the refund. So they now have the boots and my money. I need a refund. You can't steal money from people. This entire thing was a scam. The boots are made from a some kind of plastic, not even close to leather and the smell was so bad it gave me a headache. I just wanted to return and get my money back. My order is 9003. Please be honest and just issue my refund. Sometimes sales dont work out, you can't have a customer send you back your product without refunding them. Also I had noticed that their was no packing slip so nothing to identify the order when being delivered back so I included all my order info in the package so they could easily find my order. This is so crazy and $150 for a pair of boots is expensive for me and I need my money back. You have your boots. I have all the emails and pictures, conversations of what this company told me on how to return the item. They scammed me. Twice actually because these boots looked and felt like $5 shoes. Then not refunding me. Ive waited 2 weeks for my money back. I wouldn't buy from this company Ever again. You won't ever get your money if you return. They do not run true to size, I wear a 7.5 and my foot was swimming in the boot. Just don't. Plenty of other companies in 2025 that are reputable. 1 more thing, shipping took over 2 months to add the cherry on top. Give me my money back!!
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Welcome to Wetkiss Boots! Experience the perfect blend of exquisite craftsmanship, unparalleled comfort, and timeless design. Our initial vision, and a cornerstone of the brand's enduring appeal, was to bring high-quality, fashion-forward western boots to a broader audience. They recognized a gap in the market for boots that not only embodied the rugged charm of the West but also offered contemporary designs and unparalleled comfort, catering to the modern woman's lifestyle.
WETKISS empowers women to feel confident and comfortable with high-quality, perfectly fitting western boots that enhances their beauty. We frequently receive messages of gratitude from customers who love how our shoes make them look and feel.
Our diverse range of styles and sizes ensures a perfect fit for every boot, embodying the fusion of functionality and fashion without compromise.See more
