The price offered was acceptable and was available for 7 day, a bit longer than other similar services. Providing the details of the bike online was pretty easy, although I did get multiple requests to enter the details even though I had already done so. Unfortunately , the collection was delayed due to driver shortage, getting a new slot was a pain. Getting through on the phone to rebook was poor, four calls and no answer. Eventually got through and rebooked. The collection was straightforward and driver was very polite and open about a fault that he uncovered. There was an adjustment in the offer price, which was acceptable, and the transaction was completed. I selected the instant payment option, which was very fast.Overall, not a bad experience, but there are a couple of areas for improvement.I was satisfied with the outcome.
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