The level of customer support is absolutely unacceptable. We’ve been trying to process a simple member change for over 1.5 months, and despite paying for the membership, we still cannot access the office. This is beyond frustrating.Your support team responds maybe once a week and still fails to complete the most basic task. At this point, it feels like no one is actually responsible for anything.WeWork, this is a serious operational failure. If you need competent Customer Success managers, I can put you in touch with people who actually know how to do their job — because your current support team is clearly not capable of handling even elementary requests.
Claim your business profile now and gain access to all features and respond to customer reviews.
