My WeWork gripe is that they built a lot of functionality into their app, but they deliberately left out the ability to cancel your membership. You have to speak with someone to cancel, who then has to contact the billing office. It took so long that they billed me for an entire extra month. The app could do this in a second, but they don’t want to let you do that. WeWork’s bankruptcy struggles are well-known, and unfriendly policies for customers remind you of their financial troubles.
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