Extremely poor customer service. Booked a meeting room through the app. Paid £600 outright. Notified that all was fully refundable if cancelled 24 hours before booking. Tried to cancel through app 4 days before booking. Not possible error messages. Emails customer service through app. No response. Calls 3 days before booking date. Customer Service agent unable to refund has to speak with IT dept. Will email back. Nothing. No refund. Terrible customer service
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