This is the most frustrating experience I have ever encountered with a service. The employees seem incompetent and uninterested, often speaking in circles, which can be exasperating. I strongly recommend avoiding this service, as I have witnessed multiple reimbursement requests denied after being assured they would be approved. When I inquired about the reasons for denial, no one could provide clarity. They suggested resubmitting the claims, only for them to be denied again. This has been a complete waste of time and energy.
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