I spotted a used camera on WEX’s website for £534 and added it to my basket—only to see it jump to £614 the next day with no warning or promotion note.
Contacting WEX, I was told the lower price was a supplier-subsidized discount they couldn’t honor. I understand the margin limits, but the lack of clear communication about pricing or promotions made this experience very frustrating.
What seemed like a good deal ended up being misleading, and I hope WEX improves clarity to prevent this happening to others.
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Established in 1997, Wex Photo Video has helped over a million photographers and videographers achieve their goals. Wex's dedication to service, expertise, and customer satisfaction is underpinned by competitive prices and the largest range of any UK photo and video retailer, with over 20,000 products.
