Horrible experience. What a room hired a company that was going to do white glove delivery. We paid $200 extra for shipping and white glove delivery. The people sent by freight company were incompetent and unprofessional. The couch was big and needed to be brought in at an angle. They wedged it in and out multiple times. Completely shredded the legs of the couch and destroyed out entryway. They finally couldn’t fit in and left the couch with the cushions lying on the dirty floor in the garage. My husband brought it in the next day with no problems at all. What a room did not even want to reimburse our delivery fee. I am so disappointed with this company and will never be ordering from them again
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What A Room specializes in custom sofas and sectionals handcrafted in the USA. With over 20 years of experience in custom upholstery, we offer fully customizable sizing, configurations, comfort options, and 250+ fabric choices. Most custom pieces are completed in approximately 4–6 weeks.
We serve customers nationwide through our e-commerce platform and have a showroom in San Jose, CA.See more
