While their prints and products are high quality, I recently placed an order. Half of the prints were spot on and matched my calibrated monitor, the other half were gray and dark. When I called customer service about the issue, they said it was my monitor calibration (despite the fact that half of the prints were aOK). I have printed with them previously and loved the quality, but their refusal to correct this issue has made me change my mind. Customer service and quality prints are a deal breaker for me! I was going back and forth between WHCC and mPix Pro, but will now exclusively switch to mPix Pro.
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