AVOID THIS COMPANY WHEEGO AT ALL COSTSManchester Airport at Clayton Hotel inside. DO NOT book your car through EasyTerra or Wheego.I rented a car for for 3weeks from 9th February 2026 at Manchester Airport, and the experience was extremely stressful and unacceptable.The website does NOT clearly explain that the credit card must show your full name exactly as it appears on your driving licence. In the UK, most credit cards only show initials and surname due to data protection. This is completely normal.I first used a company credit card — refused.I then provided my personal credit cards (Monzo, Amex, HSBC) — all in my name — refused again.Their excuse? The name was not printed exactly how they wanted it. This is their own internal policy, and it was NOT made clear at the time of booking.After putting me under pressure at the desk, their “solution” was to charge me an extra £400 on top of my rental that i purchase full cover insurance on the website. They tried to justify it by saying it would still be cheaper than booking direct. They also “upgraded” me from a Fiat 500 to a Corsa — which I did not ask for and did not need.This felt like a tactic to force additional charges once I had no other option at the airport.The whole situation caused unnecessary stress and completely ruined my trust in this company. Policies like this should be made crystal clear before payment is taken — not when you are standing at the counter.Save yourself the hassle and book directly with a reputable hire company. defo NOT Wheegoif i can upload image on here of the picture they impose i would. to show you how they scam people over there card name. Learn from my experience — do not make the same mistake.
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