Review Time
They didn't give me a car. None of the three reasons they gave in turn were objective. I'm very disappointed.
Oh yeah! When my arguments proved stronger, they offered to pay an extra 180€ so we could pick up the car. It was the worst car rental experience ever!
My vacation was ruined. I don't recommend this company.
They didn't give me a car. None of the three reasons they gave in turn were objective. I'm very disappointed. Oh yeah! When my arguments proved stronger, they offered to pay an extra 180€ so we could pick up the car. It was the worst car rental experience ever!My vacation was ruined. I don't recommend this company.
Dont bother. Hired car before going to poland. Flight details passed to them. On arrival to Krakow, we had 3 hr delay to get through passport control. No signal in side terminal. Once outside, waited for transfer to their office. Then told as 2 1/2hrs late that car no longer available and I have to rebook...you guessed it...at 5x the original price. Told them to stick it and took an Uber. Totally unprofessional and just conned us.. However...after reading reviews, I think I dodged a bullet! My advice would be to skip hire cars in Poland and just Uber it. Its so cheap, I cant work out how they make money but anyway...stay away from Weego! Update: spoke to bank of Scotland credit card and they refunded in 20 mins.😁
Absolutely would not use this company again.The car was not fit for purpose, It was absolutely filthy. Was highly pressured into taking their expensive insurance Late at night and in an unfamiliar place, yet, When I had an issue, they would not come and replace the car, They told me to bring the car back, even though the engine was failing. All the lights were coming on and they told me it was okay. I said I would make the four hour journey to take the car back, They didn’t reply for ages and left me waiting when they finally did reply they didn’t let me know in time if it was okay to bring it back they told me an hour before they were closing to bring it back, which was impossible. The car went to limp on the motorway, almost causing a crash, The car wouldn’t start on the morning I had to drive to the airport so I nearly missed my plane. I barely used the car as was too scared to go far. Despite numerous attempts to get them to come and change the car as I was assured would do by taking out their extra insurance. They just kept on telling me that it was safe to drive even though it kept on going limp and saying that there was an engine failure.!A Friend of mine also used this company within this time and they refuse to give them a car as they wouldn’t take out the extra insurance and left them stranded on the side of the road.After 25 years of hiring cars in Spain, this has to be the worst company. The whole experience left me very anxious and worried about driving it.
SCAM ARTISTS……. Beware!!!1st they scam by insisting that a credit card is absolutely needed and 3 months in date, to get the quoted price. Then they nearly triple the quoted cost.2nd they quickly walk away, when handing over the car, NOT giving you a walk around to see any damage. ALWAYS MAKE A VIDEO.3rd when dropping off they usher you away saying they will check the car in, again without giving you a walk around, later calling you with supposed damage.
Text of message to online car hire company. DO NOT USE THIS COMPANY - YOU WILL REGRET IT!HiI spoke to one of your agents earlier about this booking. On arrival at the hire car offices (Wheego) in Malaga I was asked if I had an International Drivers Permit, which I don't and which your booking documents say I don't need if I have a UK Driver's license. He insisted that an International permit was a new requirement from 1st January this year, which I know it isn't. It became obvious that this was a prelude to insisting that without an International permit I would need to take their (expensive) excess insurance in addition to paying the balance of the car rental amount. When I told the agent that, as a regular traveller to Spain, I had never needed an International permit and I had my own excess insurance, the discussion became heated and he refused to provide me with a car. I told him I thought this was a scam, offering a low rental price and then forcing additional costs onto their customers.It was at this point that I called your team, who agreed with me that I didn't need an International permit and that I was perfectly entitled to refuse their insurance.The Wheego agent refused to speak to your team member, or give me his name, so I cannot give these details but he was a young man with black curly hair (not much to go on I know) and he finished by insisting that my wife and I left the property. He also refused us permission to use the transfer bus to get back to the airport where we could hire a car from another supplier.As it happens we didn't have any luggage with us at the time and we were able to walk to another car hire firm nearby and rent an alternative vehicle.This company are located away from the airport and I suspect this is a common tactic to force additional costs onto tired travellers who would otherwise be stuck, with luggage (and children?) in a remote setting in a foreign country.I only paid 2 euro deposit for this rental and I would like this refunded but more importantly I suggest you consider whether this supplier is someone you want to be associated with in future.
If i could give 0 i would, had 2 bookings with them in January and in February they refused to give me a car as i did not had international driving license, but January was everything perfect with that. and by the way while i was still in their office i booked another car with different company, and i mentioned to them, so he said in Spanish to the driver do not stop by that car rental company as they go past to airport, let them get another shuttle and waste their time,( i do understand Spanish) complete wankers, would never recommend anyone to rent a car from this company.
Birmingham Airport Office. Be very careful! The cheap price attracts customers but they failed to collect me from the airport and telephone number supplied doesn’t work. When I eventually got to the them, they are a bunch of cowboys. The car was filthy, had no windscreen wash, and the tyre pressure lights started flashing. On returning the car they tried to make out I had damaged one of the wheels. This is where they make their money, fraudulently. I told the guy he need o check the tyre pressures as the warning lights were on. He laughed and just reset it! So dangerous! He then drove me back to the airport in the car at very high speeds breaking every limit along the way. I’m amazed that they haven’t been shut down. It feels criminal!
Shameful scam disguised as a car rental – AVOID AT ALL COSTSI rented a car from Wheego at Manchester Airport on February 14, 2026. What I expected to be a simple deposit turned into a fraudulent charge of €1,242.56, taken from my card without any explanation, document, or consent.At the counter, the employee explicitly told me I was simply authorizing a security deposit. I was handed no contract, no breakdown of charges, no explanation whatsoever. I signed blindly on an electronic pad with no screen, no visibility, no receipt, and only received a so-called invoice after returning home, showing an expensive insurance I NEVER accepted, NEVER saw, NEVER discussed.Let’s be very clear:No written consent.No verbal offer of insurance.No documentation provided at pickup.Just a dishonest tactic to charge customers without informing them.This is deceptive, unethical, and possibly illegal.I have filed a formal dispute with my bank and will escalate the case to the relevant financial and consumer authorities in both the UK and France.If you value your time, money and basic transparency, stay far away from Wheego.
My experience with Wheego Düsseldorf Airport was nothing short of a complete disaster.This company operates like a trap for travelers.From the moment I arrived, everything went downhill:– Long waiting time with zero organization– Rude, unprofessional staff who clearly don’t care– Hidden fees appearing out of nowhere– Aggressive pressure to buy extra insurance– Car completely different from what I booked– Vehicle was dirty, scratched, and poorly maintained
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