We booked a hire car via CarJet online, to pick up from Wheego at Manchester airport. We presented the physical credit card we had booked with at the Wheego office.They said they could not accept the card because my full name is not printed on it (even though this is the card I made the booking with).They tried to sell me a much more expensive package instead of honouring my original booking. In the end they said they would have to cancel our hire and we would receive a refund in 2 to 3 months. This was our only option. So we are now stranded somewhere near Manchester airport.
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