I rented a car at Hamburg Airport. When inspecting the car at pickup, we noticed 2 damages (scratches) to the car that were not listed on the cars prior damages. We immediately documented this and sent them the photos of it. After returning the car, we have now received a damages invoice of over 500€ for the exact scratches that we found at car inspection! The money has been subtracted from our 900€ deposit, is effectively stolen for a damage we did not cause.I have yet to receive a response to any of my E-Mails and will now have to get a lawyer involved to get my money back... AVOID AT ALL COSTS!
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