I recently hired a car from Wheego at Manchester Airport. I arrived via train into Manchester Airport Train Station and walked across to the Wheego rental desk situated in the Clayton Hotel, some 5-10 minutes walk away. There is also a shuttle bus that shuttles you from the terminal to the hotel however it was just as quick to walk and it was a dry day.This being my first ever rental with Wheego and having read some of the reviews prior to collecting the car, I was a bit wary due to several negative comments and reviews. However, I have hired with other similar rental companies such as Drivalia and Greenmotion so I understood the need for a Credit Card for the refundable deposit and from recollection it explains this during the booking process (booked via a 3rd party), which I've seen has caught many people out resulting in some negative feedback. The hire car was a lovely VW Golf and only a couple of months old with just over 3,000 miles on the clock. For the nearly £60 that I paid, this was amazing value for money, although I do find, that other rental companies, some named above also charge similar and they appear competitive. My only criticism was that I never received a pre-existing damage report on collecting the car. I assumed that this was going to be emailed to me however one was never received. But, as a seasoned hirer, I ensured that I took plenty of photographs of the car upon collection, paying particular attention to existing damage which there was on the front bumper and on one of the alloy wheels which proved to be a lifesaver on my return. When checking the car back in, the damage to the front bumper was pointed out to me which I was told was new damage. However, I explained to the person checking the car over that this damage was pre-existing and could evidence this by my photographs that I had taken upon collection, and following a further discussion with another member of staff at the rental counter, it was agreed that this damage was pre-existing. Overall, amazing value and a happy customer!However I must stress the following:1. You must have a credit card in the hirers name otherwise you will be caught out and be expected to pay an additional fee.2. Insist for a copy of the pre-existing condition report for details of any existing damages etc and take plenty of photographs of the car paying particular attention to any existing damage which will assist you greatly should you need to challenge any discrepancies on the return of the vehicle. I will certainly use Wheego again should they be the cheapest option.
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