Do not use! We had an unexpected damage claim relating to a small scratch to the back bumper of our hired car which we believe to be a pre-existing scratch or scam. The member of staff has spotted a little white scratch (smaller than a pound coin) in the back bumper (left side) of the car and insisted that the mark was not in the car before. There is no clear evidence of this. He also insisted that mandatory liability cover as part of the online booking would cover any damage to the body work including the bumper. He then insisted that we made a payment of the repair and that we would be reimbursed by our insurance protection. However liability cover does not include damage to the hired car. We felt pressured by time as we had to take our flight back home to the UK and were travelling with two little children and ended up mistakenly paying Wheego a total amount of €553.50 for the damage repair.In addition the hired car had 7 other scratches registered on the Wheego company records but none of these had been repaired. Also, having these 7 marks registered does not mean that the car did not have other scratches. We have inspected the car before taking it but our pictures do not evidence otherwise due to light reflection.
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