Unreasonable Rules & Poor ServiceI strongly advise against using Wheego. When I arrived to collect my booking at Gdansk Airport, my credit card was refused simply because it showed my initials and surname (as it has for over 20 years). This has never been an issue with any other company, and yet Wheego insisted on this unreasonable rule without any valid explanation.Even worse, they had already accepted my card during the booking process and charged me £57.76. When I couldn’t collect the car, they offered no refund and even asked for additional payment — which felt like an attempt to take extra money on top of what I had already paid.This experience wasted my time, ruined my plans, and left me feeling cheated. A company that treats customers like this cannot be trusted. Avoid Wheego at all costs.
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