wheego-mobility.com

1.2
1.2 Based on 121 reviews

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Avoid this car hire company at all…

Avoid this car hire company at all costs. Despite their low upfront prices, you’ll end up paying just as much—if not more—than you would with a reputable, established provider. Hidden fees and awful customer service make this a deeply regrettable choice.I booked through Bookings.com and was shocked to be charged double for child booster seats. When I emailed the company to request an explanation, they flat-out ignored my message. I also asked them to release the €200 deposit they had blocked on my card. They claimed it had been released, but my bank confirmed otherwise.I hired the car on 15 August, returned it on 18 August, and as of now, they’re still holding my deposit.Their business model seems designed to maximise profit at the customer’s expense, with little regard for transparency or basic service standards. A quick glance at their reviews reveals a pattern of similar complaints—this isn’t a one-off. UPDATE: Don't be fooled by the response from Wheego below. My deposit is still held by them, and my bank has confirmed again that they have not released it.

1
Date of experience: Aug 15, 2025

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