I am writing this to warn others about the "administrative games" played by the directors and management at WHG. If you are a disabled tenant—specifically neurodivergent—be prepared for a coordinated campaign of procedural barriers designed to block your legal rights under the Equality Act 2010.
WHG management is currently weaponizing "legal compliance" to create impossible hurdles. In my case, they have dismissed statutory Occupational Therapist (OT) reports and are demanding "medical evidence" from professionals whose remit doesn't even cover housing (such as psychologists for building layouts). This is a deliberate tactic to stall relocations from properties that are actively aggravating serious health conditions.
I am aware that I am not alone. I know of other vulnerable tenants who have been driven to attempt to take their own lives because of the psychological toll these "compliance loops" and institutional gaslighting take. Forcing a disabled person into a "bureaucratic war" instead of providing a safe environment is not just poor management—it is a dangerous failure of their Duty of Care.
To the Directors at WHG: Playing games with people’s lives to protect your housing stock is a disgrace. I have sustained a psychiatric injury due to your "evil" administrative tactics, and I am now forced to take legal action.
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