whg.uk.com

1.5
1.5 Based on 24 reviews

We provide affordable homes for rent, shared ownership and sale across the Midlands. And we work in partnership with our customers to keep their homes safe, secure and comfortable. whg was formed in 2003 with a mission of being dedicated to the success o...

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Sam Robinson
I am writing this to warn others about the "administrative games" played by the directors and manage

I am writing this to warn others about the "administrative games" played by the directors and management at WHG. If you are a disabled tenant—specifically neurodivergent—be prepared for a coordinated campaign of procedural barriers designed to block your legal rights under the Equality Act 2010.
WHG management is currently weaponizing "legal compliance" to create impossible hurdles. In my case, they have dismissed statutory Occupational Therapist (OT) reports and are demanding "medical evidence" from professionals whose remit doesn't even cover housing (such as psychologists for building layouts). This is a deliberate tactic to stall relocations from properties that are actively aggravating serious health conditions.
I am aware that I am not alone. I know of other vulnerable tenants who have been driven to attempt to take their own lives because of the psychological toll these "compliance loops" and institutional gaslighting take. Forcing a disabled person into a "bureaucratic war" instead of providing a safe environment is not just poor management—it is a dangerous failure of their Duty of Care.
To the Directors at WHG: Playing games with people’s lives to protect your housing stock is a disgrace. I have sustained a psychiatric injury due to your "evil" administrative tactics, and I am now forced to take legal action.

1
Date of experience: Apr 07, 2026

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Business Details

  • We provide affordable homes for rent, shared ownership and sale across the Midlands. And we work in partnership with our customers to keep their homes safe, secure and comfortable.

    whg was formed in 2003 with a mission of being dedicated to the success of our people and places. It’s this mission that continues to guide and motivate us.

    We own and maintain around 21,000 homes, from flats in tower blocks to detached family homes and purpose-built wellbeing schemes for people aged 55+.

    We have developed a range of bespoke support services that complement our role as a landlord. We call these our 'Here when you need us' services. Any customer who needs it can come to us for expert support managing their money, getting into work, learning new skills or simply living life to the full.See more

  • email enquiries@whgrp.co.uk
  • call 03005556666
  • language https://www.whg.uk.com

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