Steer clear of this company's appliances. They fail to uphold the warranty they advertise. Technicians are sent repeatedly without actually fixing the issues or replacing the faulty items. Each technician seems to have a different diagnosis, and it feels like they mislead the company to cut costs instead of providing proper service. Their stoves are known to be problematic, and yet they continue to sell them, forcing customers to buy new ones. Customer service is inconsistent, providing conflicting information with every call. The repair services they contract often demand out-of-pocket payments even while the appliance is under warranty.
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