I would give them a HUGE 0 if it was possible!! Worst company I've had to deal with!! Not even a year yet!!I bought a whirlpool washer/dryer combo that I have had Nothing but issues with seems like it's been pretty much every month!! I've not even had it a year yet! I have spoken to SEVERAL different people but seems I just keep getting the run around from everyone pretty much. I called whirlpool spoke with a gentleman on of those many times that said I could take it back to home depot for a full refund for the appliance and the 5yrs extended warranty I purchased as well! Then after loading this HEAVY appliance I get there just for home depot to call them... Whirlpool says" Oh he wasn't supposed to do that" then the supposed supervisor tell us that he's going to Reprimand the gentleman that told me that. I have pretty much Begged for months wanting to get a refund due to I have NO faith what so ever in this company or any whirlpool appliances now!! I have NEVER dealt with a business that doesn't want to satisfy the customers! One thing I have learned is Whirlpool is just all about the Almighty dollar.Money means more to them than the customers. Then finally spoke to someone (supervisor supposedly) she says whirlpool doesn't give refunds that all she is allowed to do is send a replacement. So instead of listening and caring about how much we are unhappy with Whirlpool appliances and just giving me a refund so I could go buy a trustworthy brand I now have to wait for a replacement while I've already been out Alot of money because I'm having to take time out of my day to go to a laundry mat to have clean clothes which mind you has been happened several times since getting this washer/dryer combo. If this is the way Whirlpool is towards their customers about their Faulty products then I wilI make sure that anybody and everybody knows how they treat and care about their customers!! I will NEVER purchase anything that Whirlpool has any affiliations with again!! I hope that no one else has to go through all this just be treat like I'm a nobody just another unsatisfied customers!!I see now as well as everyone else will that the reason whirlpool is only a repair repair repair and then replace not refund is because they CAN NOT and WILL NOT stand up for their Faulty products/appliances because they know that their products are NOT WORTH BUYING and this is the only way that they are making money! They let customers purchase their products just for them to not work properly and not do refunds!! Well, whirlpool you might have screwed me as well as other I'm sure but now I know what kind of people your company is and stands for!! Whirlpool should be ASHAMED at how they do business with their customers!!
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