In November 2024, we had an unplanned need to but a new refrigerator. After a few hours of internet research, we settled on a Whirlpool French Door Bottom Mount; WRFF3036RZ00 and KD4809089. Issues: There are six compartments on inside of doors. Each time the doors are opened and closed, the items slide around and noisily bang each other with the possibility of breakage. There is no butter compartment or ice cube trays. The drawers in main compartment are wobbly and feel as if they will go off track or break. At first, my husband called to complain. Without an appointment two men showed up at my door about the refrigerator. I asked what they were supposed to do and neither know. One called a number to get more information but then left with no other communication with me. They were in an unmarked truck. I then emailed the customer team at Whirlpool. Someone sent me an email with a link to the Owners Manual and Parts list. I could not access. I asked that they be hyperlinked. A couple of weeks passed before a response was received. Only the manual was hyperlinked. I sent another request. This particular brand and model feels cheap. I don't know if I will be able to spend years with this appliance. I feel emotional each time I open the doors. Customer service is non responsive and seems even arrogant.
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