I have a whirlpool dishwasher. After using it once or twice A week for just over a year, it stopped working properly. It sounded as though I was turning it on as normal, but then it never cycled through to start cleaning. When I called customer service they said that since I was out of the warranty. I had three choices. I could go ahead and get an entirely new dishwasher. I could pay them several hundred dollars to have someone come look at the dishwasher with no guarantee of repair. Or go on a monthly payment plan that would also cost several hundred dollars. I don’t think it’s right that Consumer agencies allow billion dollar companies like this to have such poor customer service and demonstrate such a lack of care about their customers
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