When you call in, say you have an extended warranty already so you get helped faster. Always ask for a supervisor ;) never settle for less. They fired their warehouse inspecters so they wouldn't have to pay them, and they just want all agents focused on sales. They will ignore reason for the issue to avoid sending technicians. They are the worst company, and they do not care about you or the employees. Guess who the enployees take it out on? You guys. They have supervisors in there on their phones doing nothing all day and being paid for it. So always ask for the supervisor. You all follow a trend instead of researching before you buy. You won't get a refund. 😂 but you can act now and seek revenge :)
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